Airline NDC access, built for agents

NDCTerm turns airline NDC workflows into short, familiar commands for search, pricing, booking, seats, services, cancellations, and post-booking support.

One workflow across connected carriers

Travel agents should not have to learn a different portal for every airline. NDCTerm keeps the work in one terminal: shop offers, compare fare brands, create the order, retrieve it later, and service it from the same command language.

3 carrier pages published
12 workflow categories tracked

Published carrier pages

These pages cover carriers we can describe from current NDCTerm implementation work. Additional airline pages should be added only after the relevant shopping, booking, and servicing workflows are validated for public positioning.

AA American Airlines Direct NDC Give agents a faster way to shop, book, and service American Airlines NDC content with GDS-familiar commands. 15NOVJFKLAX/AA View AA workflows → UA United Airlines Direct NDC Use NDCTerm to bring United Airlines NDC shopping, booking, and servicing into a command workflow agents already understand. 15NOVLAXORD/UA View UA workflows → CM Copa Airlines Direct NDC Search, book, and service Copa Airlines NDC content from a terminal built for working travel agents. 15NOVPTYMIA/CM View CM workflows →

What each carrier page covers

NDC guide

How NDC changes shopping, booking, servicing, seats, ancillaries, ticketing, and channel choice for travel agents.

Shopping and pricing

Route search, carrier filtering, offer selection, fare brand comparison, and pricing commands.

Booking and retrieval

Order creation, record retrieval, and the commands agents use to return to a booking later.

Seats and services

Seat maps, seat assignment, bags, meals, lounge, priority, and other ancillary workflows where available.

Post-booking servicing

Cancellation, quote-before-confirm flows, passenger services, loyalty details, and eligible changes.

Portal replacement

How agents can reduce carrier portal switching while keeping carrier support explicit.

How to read these pages

They are not airline portals

  • NDCTerm is an agent workspace for using airline content, not an airline-owned booking site.
  • Available workflows can vary by agency agreement, market, point of sale, and carrier configuration.
  • We confirm enabled flows during onboarding instead of promising every workflow in every market.

They are workflow pages

  • Each page shows the carrier-specific commands an agent would use in NDCTerm.
  • The capability table focuses on practical agency work, not API implementation details.
  • The goal is to help agents find the right NDC path for each airline they sell.

Need airline NDC content for your agency?

Tell us which carriers, markets, and servicing workflows matter most. We will confirm fit during onboarding.

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Related: NDC guide · NDC for agents · NDC servicing · Seats and ancillaries