TMCs

NDC for TMCs that still need agent control

TMCs need NDC content without losing servicing discipline, policy visibility, corporate fare handling, and agent productivity. NDCTerm is built around the operational side of airline NDC.

Corporate travel needs more than shopping

TMCs care about policy, account codes, traveler communication, duty-of-care context, refunds, exchanges, and consistent servicing. NDC has to fit that workflow.

TMC workflow	Why it matters	NDCTerm approach
Corporate fares	Account codes and agreements depend on carrier setup.	`WP/AC*CORP123` style pricing
Policy review	Agents need to understand fare brand and service differences.	Structured offer comparison
Servicing	Changes and refunds must be controlled and auditable.	Quote-before-confirm workflows
Automation	Contact-center work can benefit from AI with approval gates.	AI can draft and request approval

Corporate workflow

> 15NOVJFKLAX/UA
Search with carrier context

> WP/AC*CORP123
Price with account code

> 2ER
Book after policy review

> CANCEL
Quote before cancellation

What agents should expect

Policy-aware comparison

Fare brands, bags, changes, and services need to be visible before the booking decision.

Corporate fare realism

Private content depends on carrier agreements and agency credentials, not a universal switch.

Controlled servicing

Refunds, changes, voids, and splits should expose the airline quote before commit.

Automation-ready primitives

The same commands that agents use can support supervised AI workflows for repetitive servicing.

FAQ

>Can TMCs use NDC for corporate travel?+

Yes, when carrier agreements, credentials, account codes, policy workflow, and servicing requirements are supported.

>Does NDC expose all negotiated fares?+

No. Availability depends on airline implementation, commercial agreement, agency credentials, and point of sale.

>Why would a TMC use NDCTerm?+

To access NDC workflows while preserving agent speed, quote-before-confirm servicing, and a command-oriented operating model.

Bring NDC into an agent workflow

NDCTerm is in limited release for agents and agencies that want NDC access without portal sprawl.

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