Ethiopian Airlines NDC

Bring Ethiopian Airlines NDC shopping, booking, and servicing into a command workflow agents already understand.

Ethiopian Airlines NDC access

Carrier ET · Ethiopian Airlines

NDC version NDC 24.1

Connection Direct airline connection

Ticketing Hold, then issue

Available workflows may vary by airline, market, agency setup, and point of sale. During onboarding, we confirm which shopping, booking, servicing, seat, and ancillary flows are enabled for your agency.

Agent workflow example

ET NDC in NDCTerm

> 15NOVADDFRA/ET
Searching Ethiopian Airlines NDC offers...

> 1
Selected offer 1

> -DOE/JANE MS
Passenger added

> WP
Priced ET branded fares and services

> 2ER
Order created.

Ethiopian Airlines NDC capabilities

A practical view of what agents can do with Ethiopian Airlines content in NDCTerm. The wording is intentionally workflow-first: what matters is the job the agent can complete, not the airline API behind it.

Category	Capability	Command	Status	Notes
Shopping	Search flights	`15NOVADDFRA/ET`	Available	Search Ethiopian Airlines NDC offers from the terminal.
Shopping	Price offers	`WP`	Available	Price the selected offer, including premium cabins, before booking.
Booking	Create booking	`ER, 2ER`	Available	Hold the order, then issue tickets and ancillary documents together with ISSUE.
Booking	Retrieve order	`*ORDERID`	Available	Bring an existing Ethiopian order back into the workspace.
Servicing	Cancel order	`CANCEL`	Varies by offer	Void and cancellation depend on the documents issued; some orders cancel in more than one step.
Servicing	Refund	`REFUND`	Available	Refund a ticketed Ethiopian order against the airline’s live quote; which documents are already issued decides whether the airline voids or refunds them.
Seats	Seat map	`$MAP`	Available	View seat availability and pricing in the booking flow.
Seats	Assign seat	`$P1/12A`	Available	Assign seats from the terminal in the booking flow; Ethiopian accepts seat requests before ticketing.
Services	Service list	`SERVICES`	Available	Review available add-ons such as extra baggage for the active order.
Services	Service purchase	`SERVICES/N`	Available	Add eligible services; tickets and ancillary documents can issue in one payment.
Passenger	Loyalty update	`%ET/123456`	Confirm on onboarding	Loyalty acceptance is confirmed during agency setup.
Passenger	SSR	`!P1/WCHR`	Available	Request supported passenger services from the same session.
Changes	Flight exchange	`X1, 15NOVADDFRA/ET, 1ER`	Available	Quote and confirm eligible itinerary changes with a live airline quote.
Changes	Order split	`D1`	Available	Split eligible passengers into a separate order.

Why agents use NDCTerm for Ethiopian Airlines NDC

Common NDC friction

Carrier portals force agents out of their normal booking workflow.
API-first products require developers before agents can book.
Post-booking servicing varies by airline and is hard to remember.

NDCTerm workflow

Use familiar commands for search, price, booking, and servicing.
Keep Ethiopian Airlines NDC content in the same terminal as other carriers.
Show seats, services, refunds, and order changes without exposing airline API messages to agents.

FAQ

>Can travel agents access Ethiopian Airlines NDC in NDCTerm?+

NDCTerm gives agents a command workflow for Ethiopian Airlines NDC content. Available workflows are confirmed during onboarding based on the agency setup, market, and point of sale.

>What Ethiopian Airlines NDC workflows can agents use?+

Agents can use NDCTerm for practical workflows such as shopping, pricing, booking, retrieval, cancellation, seats, services, passenger requests, and eligible changes when those flows are enabled for Ethiopian Airlines.

>Do agents need to work with Ethiopian Airlines technical messages directly?+

No. NDCTerm gives agents a command interface for airline workflows so they can search, price, book, and service orders without working directly with airline API messages.

Book Ethiopian Airlines NDC at terminal speed

NDCTerm is in limited release for agents and agencies working with NDC content.

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