Seats

NDC seat selection without leaving the booking flow

Agents need to see what seats are available, what they cost, which passenger they apply to, and when the airline order has been updated. NDCTerm keeps that workflow in the terminal.

Seat maps need live airline data

NDC seat selection is not a static seat chart. Availability, pricing, restrictions, and passenger eligibility can change by carrier and order state.

Task	What matters	NDCTerm command layer
Open seat map	Cabin layout, availability, and paid/free status.	`$MAP`
Select by passenger	Passenger-specific assignments for one or multiple travelers.	`$P1/12A`
Price paid seats	Carrier-provided price before purchase.	Seat quote in the order flow
Commit update	Order update after review.	`ER`

Seat selection

> *ABC123
Retrieve the booking

> $MAP
Display the live seat map

> $P1/12A
Assign passenger 1 to seat 12A

> ER
Commit the order update

What agents should expect

Visual map, command speed

Seat maps can stay visual while selection remains fast and keyboard-driven.

Paid and free seats

The workflow should distinguish included seats from paid seats before commit.

Passenger targeting

Agents need clear passenger references for families, groups, and mixed eligibility.

Airline-specific behavior

Some carriers expose different seat rules by route, fare brand, or point of sale.

FAQ

>Does NDC seat selection always happen after booking?+

It can happen during or after booking depending on airline workflow, fare brand, and order state.

>Can agents sell paid seats through NDC?+

When the airline exposes paid seats and the agency setup supports it, the workflow can quote and commit paid seat selections.

>Is a seat map the same for every carrier?+

No. The visual idea is similar, but availability, restrictions, pricing, and commit behavior vary by airline.

Bring NDC into an agent workflow

NDCTerm is in limited release for agents and agencies that want NDC access without portal sprawl.

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