Ancillaries
NDC ancillaries in the agent workflow
Bags, seats, meals, priority, lounge access, and other airline services are a core reason agents look at NDC. NDCTerm keeps those services close to the booking instead of scattering them across airline portals.
Ancillaries need more than a list
The agent has to know what is available, who can buy it, whether it is already included, what it costs, and whether payment is required before the order update.
| Ancillary task | What the agent needs | NDCTerm command layer |
|---|---|---|
| List services | Available bags and services for the current order. | SERVICES |
| Assign service | Passenger and segment eligibility. | +P1/BAG1 |
| Quote price | Airline-provided service price and currency. | Price before commit |
| Update order | Confirmation that the service is attached. | ER |
Ancillary add-on
> *ABC123
Retrieve the order
> SERVICES
Show available services
> +P1/BAG1
Add bag service for passenger 1
> ER
Commit the order updateWhat agents should expect
Bags and services
Expose airline ancillaries in a workflow agents can use while the traveler is on the phone.
Included vs paid
Fare brands and services should make it clear what is already included and what must be purchased.
Passenger eligibility
A service can depend on traveler, segment, fare, and airline-specific rules.
Post-booking support
Ancillaries are not only a shopping feature; agents often add them after the order exists.
FAQ
>What are NDC ancillaries?
Ancillaries are airline services beyond the base fare, such as bags, seats, meals, lounge access, priority services, and other add-ons.
>Can agents add bags after booking?
When the airline exposes post-booking baggage services through its NDC workflow, NDCTerm can present that workflow through commands.
>Do all airlines expose the same ancillaries?
No. Ancillary types, availability, pricing, and servicing behavior vary by carrier and market.
Bring NDC into an agent workflow
NDCTerm is in limited release for agents and agencies that want NDC access without portal sprawl.
Request AccessRelated: NDC guide · NDC seat selection · Seat maps and ancillaries · NDC airlines